Taking the first step
Asking for help takes courage. We make starting services simple and walk you through each step.
What to expect
Contact us
Call or email us. A team member will ask a few questions about what you are looking for and check eligibility and coverage with you.
Schedule an assessment
We set up a time for an assessment with a qualified behavioral health professional. This helps us understand your needs, strengths and goals.
Build your plan
Together we create an individualized plan. If you are a parent or caregiver, you are part of this process.
Begin services
Your team begins services and reviews progress with you regularly. Plans are updated as your needs change.
What to bring
These items help us get to know you and confirm coverage. If you do not have everything, that is okay. We can still get started.
- A photo ID
- Insurance or Medicaid card, if you have one
- A list of current medications
- Any recent records, evaluations or school reports that may help
- For a child, information about their school and any current providers
Frequently asked questions
Who can make a referral?
You can refer yourself or a family member. We also accept referrals from doctors, schools, community organizations and other providers.
Do you accept insurance or Medicaid?
Coverage depends on the service and your plan. Contact us and we will help you confirm what is covered before services begin.
Where do services take place?
Depending on the service, care may take place in our office, in your home, at school or in the community. We will talk through what works best for you.
How long does it take to start?
We work to schedule your assessment as soon as possible. Our team will give you an expected timeline when you first contact us.
What if I am in crisis right now?
Call or text 988 to reach the 988 Suicide & Crisis Lifeline at any time. If you or someone else is in immediate danger, call 911.